After-Hours Animal Care and Control Services Temporarily Suspended due to Understaffing
Local Veterinarians Treat Stray Injured Dogs and Cats After Hours
Lake County, CA (October 11, 2022) – As members of the public will be aware, Lake County Animal Care and Control strives to provide a timely response to urgent animal-related issues within our areas of responsibility, which may include responding to reports of stray and injured animals.
Providing such services after normal business hours is not mandated under the law, in most cases, but the highest possible level of service is provided, within staffing and resource limitations.
Due to understaffing, Lake County Animal Care and Control has made the very difficult decision to temporarily suspend after-hours on-call services.
Effective immediately, weekday after-hours calls placed by dialing 707-263-0278 will receive a response the following business day.
An on-call officer will be available during weekend hours through the remainder of October (Fri at 5pm-Monday at 8am, October 14-17, 21-24, and 28-31).
Starting November 1, all after-hours services will be temporarily unavailable, including weekend services.
If STRAY INJURED dogs and cats are found after 5pm on weekdays or on weekends, they can still be taken to local veterinarians to receive care.
Lake County Animal Care and Control is in the process of hiring more officers, and on-call services will be reinstated as soon they can be safely provided. Training of newly-hired officers typically takes 5-6 months, but our sincere hope is to accelerate this process, and resume after-hours services within the first quarter of 2023.
Animal Care and Control can be reached at 707-263-0278, Monday-Friday, 8am-5pm. During this time of transition, our contracted answering service will still be receiving calls after business hours. Any calls received will be documented and an officer will respond the next available workday.